Research and Impact Intern


Community Solutions is a nonprofit innovation partner to communities around the world. We leverage engaging, innovative problem solving tools like design thinking and quality improvement to help communities end homelessness and the conditions that create it. The Built for Zero (BFZ) team works with over 100 communities across the US and around the world to build a movement to end homelessness.
We are seeking a curious, detail-oriented intern to support the work of Built for Zero’s Knowledge Manager, who captures and communicates emerging best practices from Built for Zero communities. The intern will conduct projects to capture raw data and curate them into actionable reports, websites, and tools that help communities across the nation drive toward a functional end to homelessness.
The intern will work full time, 40 hours per week, starting in early June through mid-August. If the intern’s school does not provide a stipend for internships, then CS will compensate her/him at a rate of $13.50/hour if based in New York City and $12/hour if based elsewhere. The intern will have access to multiple training and educational opportunities throughout the summer.

Duties and Responsibilities

Knowledge Management
  • Compile and analyze data for projects that help to reform and refine strategies to end homelessness, including white papers, reports, and change idea development.
  • Lead the charge to improve the community knowledge management website (AKA the “Change Package”) by conducting a website audit and content organization overhaul.
  • Design and implement an internal system to track and fulfill staff’s and communities’ research requests
  • Analyze research request patterns to complete a report that assists the Knowledge Manager in understanding where staff and community information gaps exist
Network Communications
  • Assist the Network Communications Portfolio Lead to enroll more communities in the Built for Zero movement by conducting market research.
Other Duties
  • Assisting the Data, Network Communications, and Collaborative teams, as needed

Skills Needed

  • Demonstrated passion for equity, justice, and solving complex social problems
  • Experience with web page development and management
  • Curiosity and ability to spot patterns in data and information
  • A knack for detail work
  • Lived experience of homelessness a plus
  • Strong time-management, organizational and research skills
  • Quick learner with the ability to self-motivate
  • Non-traditional candidates welcome. Convince us you have what it takes!

Trainings and educational opportunities offered during internship

  • Organization-wide orientation for summer interns
  • Community Solutions’ Core Competency trainings
  • Lunch meetings with CS employees, paid for by Community Solutions, to learn about the employees’ roles within the organization, the projects/programs they oversee, and how their work contributes to the CS mission
  • Experience with Human-Centered Design planning and implementation
  • Opportunity to engage in organizational race equity planning and implementation
  • Coaching on meeting facilitation
  • Exposure to non-profit organizational models and the homeless services sector
  • Shadowing CS employees in meetings and completion of projects
  • Participation in team meetings and all-staff meetings
  • Regular check-ins with supervisor for feedback and guidance

Work Environment

This position can either be done remotely or from a CS office in New York City, Hartford, Washington DC, Atlanta or Los Angeles. The supervisor for this internship is based in Austin, Texas, and unless the intern lives in Austin, coordination between the intern and supervisor will take place via video conference or phone. If the intern works remotely from home, s/he will need to have a space in which they can focus, a quiet space for calls, and an adequate wifi connection to support video calls.

To Apply

Submit your resume and cover letter on our hiring page here.